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Perry Homes - Houston Corporate Office
Our quality homes are designed for you, featuring amenities that will make your house a home. Like I said in the beginning of this post, I understand things happen but I feel like every time there is an improvement and progress we take two steps back with mistakes constantly. Mistakes cost us a lot of time because they don’t get fixed right away.
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There were days where nothing on the house construction was being done through November and into December, but Perry Homes committed to the us a 12/29 closing date. Because of that committed date, we listed our house and sold it in the firs5 weekend of being on the market. At the beginning of December the pace of worked picked up rapidly and the since we lived in the same neighborhood we would check on the progress and would be very excited to see the daily updates. There would be some concerns that they would bring up to the Perry Homes construction manager and they were always very nice to help and make adjustments as minor things would get mentioned.
They took two sections out but broke a third section in the corner and thought it was okay not to fix the third. We found outlets in wrong locations and had to tell them which makes me so curious because it’s pretty intense to make sure all of your outlets are circled on paper of exactly where you want them on the wall of each room. They didn’t even put theirs in the correct places much less ours.
Perry Homes Floor Plans in Houston
Dig into communities to compare amenities like pools, clubhouses, and more. During the meeting we repeatedly had to mention the concern about the pace and quality of work, even having to bring up a pattern tile floor in the powder bathroom being installed incorrectly. We expressed that this type of work is what is making them nervous about the pace and quality of work being done because of the end of December closing commitment. The VP of construction Joe continued to promise that by the closing date Perry Homes would deliver a “model quality” house.
I’ll quickly describe one at a time how good they’ve been. I feel like our building process has been extremely slow due to a lot Of mistakes. It took four months for us to just to get our foundation poured and we just finished installing windows.... It’s nearly July and my house doesn’t even have a roof installed. I feel there has been A LOT of mistakes and all that does is push out the date. On November 10th, the sheetrock installation began while the roof hadn’t been fully completed.
When we did the final walk through before our move in, there was so much wrong with the house. They just kept nonchalantly being like "oh we'll fix that, we'll fix that." Clearly just normal for them to not properly complete work. I think they try to see how much they can get away with because they know people don't want workers in their home after moving in.
The division president of DFW would consistently say no and refuse to acknowledge the errors that were causing buyer's frustrations. He meets my husband out at the lot every other Friday and is great with communication. I don’t understand where the communication is being lost. It also doesn’t help that I see houses that started their foundation two months after ours and is way ahead in the building process. I guess I’m looking for advice, what steps I can take to escalate this because I don’t feel like it’s improving.
I know there’s so much more but those are on the top of my head. We use intelligent software that helps us maintain the integrity of reviews. Its location on this page may change next time you visit. See reviews below to learn more or submit your own review. Download my app to begin access to Premium Content such as Sold Price for nearby listings, Property History Reports and more.
View where Perry Homes builds in master planned developments or individual neighborhoods. You can view all Perry Homes homes for sale across the Houston area. We make it easy for you to compare communities, amenities, plans, and see specials and incentives directly from Perry Homes. We along with multiple brokers and agents have tried to get ahold of any Perry Homes representatives in the corporate Houston location with no success. There is definitely concern that homes builders can pull a contract at any point and have no recourse if it leaves a family with a 2 year old toddler without a home during the holidays and COVID.
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